Q1 | What forms of payment do you accept? |
A1 | We take Visa, MasterCard, Switch/Maestro and Solo card payments via this website. We can accept cheque and postal order payments at present. Please email Madmongos for more details. Payments cannot be accepted via telephone. |
Q2 | How long does delivery take? |
A2 | Delivery of your T-shirt(s) will usually take between 5 and 10 working days from you placing your order. |
Q3 | Can I return my T-shirt? |
A3 | Yes. If for any reason you wish to return the goods, simply post the T-shirt back to us with a note of your order number and inform us of this via email. Upon receipt of the T-shirt we will endeavour to provide you with a replacement article of equal value. |
Q4 | Is my T-shirt indestructable? |
A4 | No. Although the T-shirts and designs are durable and hard-wearing, they are by no means indestructable. They should be washed (at 40°C) and ironed inside out. |
Q5 | Are your designs exclusive? |
A5 | Yes. All our designs are exclusively produced in-house and can't be found anywhere else. However, where a design shows or resembles the products of a third party Madmongos can claim no official license or affiliation. |
Q6 | How many T-shirts can I order? |
A6 | You can order as many T-shirts as you like. However if your order exceeds £200 we may contact you by telephone to request additional information. |
Q7 | Will my payment be secure? |
A7 | Yes. All our payments are handled by Paypal who use the latest 128 bit encryption technology to ensure your card details are kept secure. |
Q8 | Will you pass-on my details? |
A8 | No. Madmongos promises that it will not pass on your email address, mailing address or any of your details to third-parties. |
Q9 | Do you post outside the UK? |
A9 | Yes, we now post worldwide. |
Q10 | How can I get in touch? |
A10 | By emailing Madmongos at info@madmongos.com |